Privacy Policy

HolaEnglish Academy (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website https://holaenglishacademy.com/ or interact with our services.

By using our website and enrolling in our courses, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

When you interact with HolaEnglish Academy, we may collect the following information:

• Personal Information: Name, email address, phone number, age group, and other details provided during registration or course enrollment.

• Payment Information: Billing details required to process course fees (handled securely by third-party payment processors).

• Usage Data: Information about how you use our website, such as IP address, browser type, device information, and browsing activity.

• Communication Data: Messages, inquiries, or feedback you send via our contact forms, email, or phone.

2. How We Use Your Information

We use the information collected for the following purposes:

• To provide and manage our English training courses.

• To communicate with you regarding classes, schedules, payments, and support.

• To personalize your learning experience.

• To process payments securely.

• To improve our website, services, and course offerings.

• To comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell or rent your personal data to third parties. However, we may share information in the following cases:

• Service Providers: With trusted third-party vendors (e.g., payment processors, hosting services) necessary to deliver our services.

• Legal Compliance: If required by law, regulation, or government request.

• Business Transfers: In case of a merger, acquisition, or sale of our academy.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access, correct, or update your data.

• The right to request deletion of your personal information.

• The right to withdraw consent for marketing communications.

• The right to data portability (where applicable).

To exercise your rights, please contact us at matheu@alejandromatheu.com.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and personalize content. You can manage or disable cookies in your browser settings.

7. Children’s Privacy

HolaEnglish Academy provides courses for teens and adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have collected such data, please contact us so we can remove it.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

HolaEnglish Academy
📍 Website: https://holaenglishacademy.com/
📧 Email: matheu@alejandromatheu.com
📞 Phone: +1 (725) 425-3166